Shipping Policy

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Times

We currently ship internationally. Once your order has been dispatched, delivery typically takes 7–12 business days, depending on your location and local customs processing.

Please note that delivery times are estimates and not guaranteed. Factors such as customs clearance, local courier delays, weather, and public holidays may affect delivery times.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order details.

Customs, Duties, and Taxes

For international orders, your shipment may be subject to import duties, taxes, and customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery window, please contact our support team at [insert support email] and we will be happy to look into it for you.

Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible so we can attempt to correct it before dispatch.

Contact Us

If you have any questions about your order or our shipping policy, please reach out to us at [insert support email] or through our [contact page link].